Originally Posted by
tkelvin69
For international properties I've often found they have upgraded the reservation allowing me to select a room in the upgraded category.
An interesting thing is when they upgrade the reservation the information in "my stay" goes away from the original. For example, flash sale 35% off and 25% off F&B goes away and only shows the name of the upgrade - executive, suite, etc. I always take a screen shot to show as it's easier than digging through all my email confirmations.
My experience has been limited to the US. I have never seen a complimentary upgrade available through OLCI.