FlyerTalk Forums - View Single Post - AA MIA-DFW-SFO - unable to price?!
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Old Nov 16, 2018, 8:13 am
  #6  
xliioper
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Join Date: Jul 2003
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Originally Posted by hawkfan7314
I'm having the same issue right now as well. Finding a flight for almost $300 cheaper. Can you message me the dummy version of what you did/said the the CSR on AA? I called them once today and they quoted me a price that was even higher than what they show on GF round trip. Thanks.
I suspect that you will have difficultly getting them to consistently override. The root problem is that the fare search software that AA uses is licensed from ITA and has bugs in looking at married segment fare buckets when using the multi-city search function (it incorrectly looks at individual segment buckets when presenting fare availability for a fare that covers multiple segments). You can find the exact same issue on the matrix.itasoftware.com site when using multi-city search.
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