Originally Posted by 925
I opened my TDW account 2/7/04 with a sufficient balance, and have yet to receive my 25,000 points. I haven't started chasing them yet, but I hope they come thru soon.
Has anyone received their 25,000 TDW/AA points? How long did it take?
When I hadn't received the promised AA miles within a couple months, I contacted TDW and inquired.
They claimed they had no record that my opening of the account was in any way tied into the promotion. Fortunately, I had kept a copy of the on-line application opening the account, which clearly showed the link to the AA promotion, so I sent them a copy.
After a bit of back-and-forth communications, the miles were deposited. They came in two tranches, the first for 10,000 miles and the second, about 10 weeks later, for the remaining 15,000.