FlyerTalk Forums - View Single Post - Chase online account question
View Single Post
Old Nov 12, 2018 | 7:43 pm
  #2  
jeanie
20 Years on Site
 
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,217
Originally Posted by dhlee528
I recently closed ink cash, and that was my only business card.

I combined business/person accounts when I got ink cash.

how long will it take so it will disappear from my online account?

when it does, will my online account change to personal?

I called Chase and asked, reps don't know.

thank you
I have cards that were closed several years ago that are still on the online account. If it bothers you, then then hide that card on your online profile. Here is how to do that.

Click on the ACCOUNT MANAGEMENT tab on the top of the page

Scroll to Profile and settings

On the left side of the screen, look under ACCOUNTS and click on Show or Hide Accounts

Then hide the account. On my profile, it shows accounts that were closed 4 or more years ago. It's actually a good way to keep track of when you receive bonuses and things like that if you don't keep other records.
jeanie is offline