Originally Posted by EDIflyer

Interesting. Only have two reservations -one a Points Advance and one a cash one - both just holding reservations until I can use TP and doesn't appear to be attached to either. Was getting so fed up I escalated things to Marriott CEO's office - after 14 days finally had a reply yesterday saying they'll sort Westin booking for me so wonder if they've pulled it into some sort of holding pen in the meantime. Won't be phoning the call centre just now anyway!