Originally Posted by
miadukes
ETA: It says you can still call to book though in the fine print. Whats the difference between calling thank you and concierge? I would assume they route you to the same place now for bookings. It does say the savings are instant, which I sort of like more rather than last time when on a prepaid booking i had to wait for like 5 months for the stay to get credit.
The updated terms show up in the fine print on the website (footnote #4), but the text is not included in the fine print that was included in the e-mail.
Beginning 09/01/19, Citi Prestige Concierge will no longer be available for Fourth Night bookings and bookings must be made either online at ThankYou.com or by phone at 1-800-ThankYou in order to be eligible for the Fourth Night benefit.