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Old Nov 8, 2018 | 10:08 am
  #8  
JSSAUCE
20 Years on Site
 
Join Date: Nov 2003
Location: Chicago, IL
Programs: AA CK EXP 3MM, National EE, Hertz Plat
Posts: 323
Originally Posted by hurleymlh
I am a new member to Global Entry as of this week. Upon reaching out to both Delta and Southwest to add my new KTN to my reservations, both told me that my KTN number which begins with 15 was inaccurate. They said this number needs to begin with a 98 or 99. Is that true? Does anyone else's Pass ID begin with 15 or am I the exception? I have double checked my pass ID on the website and it is right. Any insight would be appreciated Thank you!

Madison
I finally signed up. I too begin with a 15. The first time I updated my reservation I did not receive pre check, after almost always receiving with my pre only TT. I will see what happens when I check in tomorrow.
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