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Old Nov 6, 2018, 9:04 pm
  #18  
gengar
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Originally Posted by bennyblanco
Just a quick follow up - I had a bit of back and fourth with ANA in Japan regarding this situation and they did make good with me by providing some compensation. I don't want to get into details as I think my situation was a bit unique, but I will say ANA did follow up as promised and after a bit more of me explaining my side to the Japan office, they did the right thing by me.

+1 ANA on this on after the fact.
Glad to hear that the ultimate resolution was satisfactory. Based on my experiences, I'm surprised NH compensated at all, but perhaps it's a good sign.
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