FlyerTalk Forums - View Single Post - UA to streamline Polaris Business service & cut FA staffing on some Intl routes
Old Nov 6, 2018, 7:40 am
  #32  
Kacee
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Originally Posted by EWR764
The dining program just isn't special anymore, and hasn't been for years. Since we aren't going back to the "old way", with a more drawn out, sumptuous service, then it might as well be simpler, faster and easier to deliver.
Cutting FA staffing won't make meal service any quicker.

I flew CX J a couple weeks back and the staffing cuts were terribly obvious and played out in glacially slow meal service, despite a competent and hardworking crew. (And this, on an airline where they serve pre-plated entrees off a cart in business class.) I fear the same will become the norm with UA.

Like a poster above, I feel for the crews who are still trying to deliver great service despite the cuts.
Kacee is offline