Originally Posted by imseanbrown

Hey fellow FT'ers....

I've been browsing the threads and wondering the feedback from others. I am contemplating a move, but wondering if my issues are just one-off:

Stats:

• ~300'ish lifetime nights, average around 60-80 nights a year.
• Not very heavily invested in lifetime status (almost to lifetime gold), so making a move may be an option (depending on your responses).

Issues:

• Since account combination, I see ZERO history and only my total points/nights. I know Make it green points typically "forget" to post, but I can't see anything anymore. Anyone else have this issue?
• I've send a complaint Re: missing history through corporate website on 10/12 (Case ?????? ) and still as of the date of this thread zero response by email/phone/smoke signal.
• Ever since the merger, ZERO upgrades (as a lowly Platinum) across all brands/cities/lengths of stays.
• Seems like there is no focus on retention or satisfaction of the loyalty - just a "meh, deal with it"....

Interested on if i'm the only one seeing these issues and see what other people are doing to post-merger (jumping ship, and to where?).

Thanks gang.