Originally Posted by joburghfx

Hope it's okay to revive this thread...

But I'm wondering if anyone has had any experience filing a baggage delay insurance claim with Amex for a Gold Rewards card, where you travelled on 2 separate tickets, but bags were interlined together. I had filed a baggage delay claim in the past like this, and had it paid, but filed one recently and had it denied. The first ticket and segment were an Aeroplan booking, and then a full fare AC ticket was the second ticket to the destination. Having read the TCs, they don't seem to contemplate multiple tickets and interlining of bags, but I assume they interpret it as both tickets needing to be purchased outright to get the compensation? Not sure why the previous claim was approved though. Could I have just put the claim in as if it was for the second segment that was a full fare ticket, ignoring the first ticket at all? If I hadn't interlined the bag, I would have re-checked it and then ultimately been able to claim compensation for the lost baggage because I had paid for the ticket. Guess something to consider for the future.