Unfortunately, this is one of the few properties that doesn’t allow TSU/point suite upgrades at all. So I wouldn’t get my hopes up.
Originally Posted by
tearex
Seeing as they're playing games with award availability with the standard room, I was prepared to pony up for the new suite redemption options. Just hit midnight in Tokyo - start going through the website, and the award redemption page specifically errors out (cash page is working fine).
Call Hyatt reservations and they're telling me they're not accepting points, period, for my date (last week of March, ie, cherry blossom peak), even though premium suite shows availability - management has turned it off.
Guess I'll try again when US hits midnight, but I'm not hopeful.