Three times in the last couple of weeks, I’ve been given the option for a Mobile Key when I do mobile check in. Every single time, a message later appears that the front desk has to check my ID before issuing a mobile key. Each of these times, the front desk has just given me regular keys and no mobile key was ever sent to my phone, I’m trying to figure out the point here. Isn’t part of the idea that you skip the front desk? Stopping at the front desk to show ID would seem to defeat the purpose.