Originally Posted by
xolinlevh
Just arrived, and got given the downgraded room. When I pressed on upgrades or why theres no better rooms at all, i was told someone had rented out all the suites to use as conference rooms. Which seems bizarre as this is a conference hotel and has tons of actual conference rooms....but to make up for it they gave me a box of chocolates along with the downgrade.....
Still sounds like a story to get you to go away. If you can spare the time, do ask to speak with the GM and see what he/she says.