FlyerTalk Forums - View Single Post - Pre arrival email: your room type is damaged, how about a credit and a up[down]grade?
Old Oct 28, 2018 | 5:01 pm
  #15  
RogerD408
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Join Date: Nov 2003
Location: South Florida
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Originally Posted by xolinlevh
Just arrived, and got given the downgraded room. When I pressed on upgrades or why theres no better rooms at all, i was told someone had rented out all the suites to use as conference rooms. Which seems bizarre as this is a conference hotel and has tons of actual conference rooms....but to make up for it they gave me a box of chocolates along with the downgrade.....
Still sounds like a story to get you to go away. If you can spare the time, do ask to speak with the GM and see what he/she says.
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