Originally Posted by
anabolism
I could easily be wrong, of course, but my understanding is that the problems occur when the airline making the change didn't have a fare filed as of the original ticketing date. I had an ex-CAI ticket issued on RJ, and RJ was able to make changes for me even after they pulled the fare, since they did have a published fare as of the original ticketing date. This was the same ticket that AA refused to touch, even to upgrade flights using SWUs, since they did not have a published fare as of the original ticketing date.
However, my question is if there is any accepted wisdom as to the best way to make date changes (either before or after flying some segments) on an ex-CAI ticket issued by QR. Is asking QR the only option? Would another airline take it over? lf one must ask QR, is there a best way to do so, such as calling a specific country, or emailing a specific address?
I dont think it is difficult to change QR issued ticket, as they would just take down the request, and then contact the head office for approval. one just have to wait for a few days for each change. I have had agent telling me that they would need to contact head office even for date change.
The best bet is just called any QR local office that you normally work with. [I tend to do my changes via a walk-in to a QR office in Hong Kong.]
if an airline is taking over the QR issued ticket for date change, my experience suggests that they wont let you make any routing change. This is what CX told me. They said they could takeover the QR issued DONEx, but they would not allow any further routing change after
taking over - as CX didnt have a fare filed. CX was not very willing to take over the ticket but since I bug them so often (I had over a dozen of DONEx ticket on CX stock previously), they would let me to do it with an understanding no routing change is permitted. In the end, since I could do it with QR (routing change) without much trouble. I didnt press further on plating to CX.
All of these are done via walking in the HKG office of QR and CX. not sure how willing they are when you are calling in.
why did you re-stock to AA? I think there is no problem for people to make multiple changes on RJ issued DONEx ex-CAI.