Originally Posted by
HLCinCOU
Right after the call I refreshed the app and I was still at #4 ; maybe 15 min later I checked and was at #5 , with a new name ahead of me. Nobody on the list cleared. Then when they called for CKs to board, like 10 people got on.
So...obviously that's inconclusive. There could simply have been 4 CKs on that list and I was already the top EXP before doing the miles+copay. Or AA could have changed the list order just as the rep said. Or I could have just been mistaken about the ordering in the first place (and have burned 15k/$75 a few times for no reason as a result). Seems crazy to me that they wouldn't put miles+copay/SWU ahead of auto-ups. Thoughts?
Are you normally near the top of the list based solely on your EQD's? It is not too surprising for the phone agent to be incorrect, it happens way too often.