Dear Swiss Lurker

Are you still active?
I've got an issue where M&M refuses to credit a segment.

Flight was hit by a bird strike, cancelled, then un-cancelled again, eventually flew 3hrs later as the same flight number but with different equipment ("Wetlease" from Swiss for the original Edelweiss crew/plane).
Now, I checked the e-ticket (re-download) and it says for this segment under "Buchungsstatus" simply nothing, while for the return, it properly says "flown".

Miles for the return flight also posted correctly.

I assume the M&M system thinks I didn't flew (or anyone else in the aircraft) - while for Swiss, I "correctly" flew somehow (or the return would have been cancelled..)

To make things "worse", it was an Edelweiss-operated flight (both legs, but booked as LX flight number on LX ticket stock), so maybe that's not helping either.

Anyway, I can't credit the flight (Not VERY much miles, but would enjoy the miles for re-qualification for SEN status..)