Introducing the official SWISS Lurker
#2041
Join Date: May 2005
Location: Switzerland mostly
Programs: LX Sen, EK Gold, HH Diamond, IHG Plat, Sirius Gold, BA Gold
Posts: 355
#2042
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
All you need to do is walk past the LMVH group stores in Sydney and look at the queues out front waiting to get into the store Really when I fly long haul I like Thai LH QR ANA First They are 5 Star First, and LX Business is a good product esp with Sen/Hon status and F is good
LH lets me book any fare in any class without revenue management but LX protects empty flights - really this is LH taking advantage of the perceived market with the ultimate corporation aim of maximising revenue ;-)))
Last edited by cbourl; May 9, 19 at 4:41 am Reason: addition
#2043
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,338
It's simply their IT systems being incompatible at proper pricing / booking class management.
It has absolutely nothing to do with "maximising revenue" or whatever you think it is. It's terrible IT systems working together - or better said lack of it.
And then LH goes into punishing (O)TAs with higher fees, when often you basically NEED to book through a TA simply due to LH various systems simply not being up to the job.
#2044
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
Seriously, you're WAY off what we're talking about.
It's simply their IT systems being incompatible at proper pricing / booking class management.
It has absolutely nothing to do with "maximising revenue" or whatever you think it is. It's terrible IT systems working together - or better said lack of it.
And then LH goes into punishing (O)TAs with higher fees, when often you basically NEED to book through a TA simply due to LH various systems simply not being up to the job.
It's simply their IT systems being incompatible at proper pricing / booking class management.
It has absolutely nothing to do with "maximising revenue" or whatever you think it is. It's terrible IT systems working together - or better said lack of it.
And then LH goes into punishing (O)TAs with higher fees, when often you basically NEED to book through a TA simply due to LH various systems simply not being up to the job.
#2045
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,338
Oh OK Like me not being able to book a single seat in ANY class except J Class through LH/LX/TA despite All c classes showing 9 and seat map showing flights a COMPLETLEY empty Then a reasonably senior LH exec explains to me its to do with revenue management system Anyways LH is not stupid - very calculating actually
This is completely "normal" in the world of the airline with it's best IT system. Has absolutely nothing to do with "revenue management system", but rather is due to systems being heavily incompatible with each other (even after so many years!)
I'm not saying other airlines / alliances have MUCH better systems, but at least it usually works reasonably well to combine flights within a single airline group (Say, SQ/Silkair/Scoot - pretty similar setup, if you're asking me..)
And I've not even yet hit the mess which is Germanwings/Eurowings/Whateverwings. Or Sunexpress. Germany. Or the Turkish version of it.
Which pretty much all run their own systems who are hardly able to interact with each other, and sometimes I'm fairly sure it's not all that intentional. But rather technical limitations (to say it nicely)
But keep believing your Lufthansa Senior Manager.. I'm not going to comment further on it..
#2046
Funny one that I thought I would share
Pricing for GVA IST via FRA, same dates, same flights (LX1080, LH1298, LH1301, LX1087)
On swiss.com in Economy (Y - Only option proposed) CHF 2'256
On lufthansa.com in Business (P - Flex) CHF 700.55
Which one do you think I have booked ?
Pricing for GVA IST via FRA, same dates, same flights (LX1080, LH1298, LH1301, LX1087)
On swiss.com in Economy (Y - Only option proposed) CHF 2'256
On lufthansa.com in Business (P - Flex) CHF 700.55
Which one do you think I have booked ?
#2049
Join Date: May 2005
Location: Switzerland mostly
Programs: LX Sen, EK Gold, HH Diamond, IHG Plat, Sirius Gold, BA Gold
Posts: 355
So I am guessing that is the end of the Swiss lurkers?
Never really got a reply from Swiss why it takes so long to post miles to Miles & More, when LH takes 48 hours and partners airlines are very quick as well.
I am sure I missed some due to the length it takes to post ...
Never really got a reply from Swiss why it takes so long to post miles to Miles & More, when LH takes 48 hours and partners airlines are very quick as well.
I am sure I missed some due to the length it takes to post ...