Originally Posted by
levistrauss
I am seeing "Not applicable" when I click Upgrades on the app - I had applied an SWU to be used for a flight leaving later tonight? Is this normal or do I have to callin and ask them to do something. I recently called to make other changes and am wondering if those changes caused the SWU's to fall of the reservation?
Call in and ask them to do what? Had you already called in to request a SWU, or had it already cleared? It's not clear from your post.