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Thread: Opened complaint about email fiasco with Marriott Consumer Affairs
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Old Oct 20, 2018 | 7:22 am
  #14  
bhrubin
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Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Originally Posted by Dr. HFH
Is it possible that your property was missed in the conversion? Or even that you possibly mistyped the email address? Yesterday I sent an email to the GM at a hotel I frequent, to [email protected], the same email address I've been using to communicate with him for years. While he did, indeed, respond from [email protected], my email reached him with no problem. At how many properties has this been a problem for you?
I’ve now had this problem with StR SF, SLS Beverly Hills, StR Florence, and W Los Angeles—the only hotels at which I’ve had stays thus far.
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