Originally Posted by
doydoy
I got a new email saying qp83 was ordered. Reservation doesn't say certificate attached. It just says i still need a certain#of points still. The difference if the hotel points requirements and the balance in my account
I called the Platinum line and rep confirmed it was attached. But immediately after i called through the regular routine and rep said it wasn't attached. She said it required 60k pts sand now i see that the certificate is attached to reservation. Thanks!
Also, i called both lines with only a 1 minute wait time at 8am central time