Originally Posted by
YadiMolina
I flew on UA to IAH in late September, and there was a separate and vacant entry to the gate (#22) for Group 1/2. This entry was on the opposite side of the gate area than the Group 3/4/5 entrance. The Group 3-5 line was about 50 people long, and it ended very near the Group 1/2 entrance. Is it possible she was pointing you to the separate entry? In fact, I wouldn't have noticed the Group 1/2 entry, except I was trudging to the end of the long line with great trepidation when I saw the Group 1/2 sign, with a UA employee standing alone at the entry. I sheepishly approached her and was pleasantly surprised - no, ecstatic - she gladly accepted my boarding pass and passport and sent me in.
I should have said that all my US flights this year have been on Copa, and all YYZ flights have been AC
She was definitely not pointing to a separate line. It was at gate 8 i think, where everyone lines up along the glass, with the sign at the front of the line (before the xray) saying Prefer Access on the left and the rest on the right (the glass). She was definitely pointing at the back of the line, as she was at the top of it, standing under said sign
The AC flights I have been on have gone from gate 32, and there doesn't seem to be a separate line for premium rouge passengers, so I just line up along the glass in that one - for some reason, nearer the top of the line between 2 pillars, all of a sudden they split the line into 2. No idea why they do this, as they just merge it again about 10 feet later. Seems to only cause issues
I flew to FLL 2 weeks ago from gate 6. The problem there is that the security starts outside of gate 4. There were at least 3 security stations (presuming one each for 6, 7, 7A) with no signage whatsoever about who was doing which gate, but again with signs pointing out prefer access vs non prefer access. Only a couple of people in each line, so we gambled on the left line being 6 and was told it was for gate 6 a few seconds later. MCO was going from 7A and I cannot remember what was going from 7