Originally Posted by
kapooncha
it's fine
This happened to me as well. What was interested is the CSR put in 45K and then did the reservation, the 45K was then pulled out of the account the next morning. I think 45K is the value if you cancel the cert altogether. Looks like the Marriott website can't really handle the use of these certs, so the CSR rep sort of had to back door make the reservation for us.