FlyerTalk Forums - View Single Post - Copa refuses full refund on cancellation < 24h
Old Oct 12, 2018, 12:48 pm
  #5  
guv1976
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,593
Originally Posted by Ghentleman
I booked tickets with Copa but made a mistake on the dates. I requested to cancel through their website within 24h but they refuse to issue a refund, citing the ticket rules.
Booked on the US site, paid with US CC, US resident. Should I file a complaint with the DOT?
Any other ideas?
Were the tickets for travel to or from the U.S.?
guv1976 is offline