Originally Posted by
s1362083
I've been given extension numbers before so I can reach the same agent to complete complicated bookings and also email address on a couple of occasions. Interestingly, the e-mail address ends in avios.com not ba.com.
Edit: This was for new bookings via BAEC line, not YouFirst
I so wish I had asked this agent for her extension! What a great feature, well done BA. Oh well for me.