FlyerTalk Forums - View Single Post - Questions Regarding Ticket Cancelled Within 24hrs and Credit vs Refund

Oct 11, 2018, 12:37 pm

#6

J.Edward

Join Date: Oct 2004

Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.

Programs: (ಠ_ಠ)

Posts: 9,077

Quote:

Originally Posted by coolbeans202

Thanks in advance for any help you can give!

Call into UA's Electronic Support Desk / Website Support.

Let them know you canceled the tickets within the 24 hour period but have not yet seen the refund and ask them to make sure you did everything okay. Assuming the tickets were canceled within 24 hours of booking the ESD should be able to process a refund even if the refund option was not selected when you originally canceled the tickets within 24 hours of booking.

Hope that helps.

Reply