FlyerTalk Forums - View Single Post - Rebooking not issued by KLM, refused check in
Old Oct 10, 2018 | 1:41 pm
  #11  
Mirk
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Join Date: Apr 2016
Location: UK/FR
Programs: FlyingBlue Platinum, Hertz PC
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Originally Posted by caliform
Not something you should accept, and particularly not as a Platinum. Kindly explain the situation and escalate if necessary.
Agreed. And it seems that this isn't an isolated case so they really have to investigate this issue and fix it. Escalade it for as long as necessary.
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