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Thread: JAL charged for the same ticket multiple times
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Old Oct 8, 2018, 1:32 am
  #15  
JALPak
Ambassador: Japan Airlines
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by JALPak
Just got an email from JL regarding this. They even offered compensation, and I didn't even ask for it.

Funny that they are offering either Amazon gift cards or JMB miles. So no JAL Coupon this time? And it's a much more generous offer/mile to cash conversion rate compared to the IFE malfunction. Last time was either JPY3,000 JAL Coupon or 3,000 miles. This time it's 5,000 miles or $50 Amazon gift card. Not sure if my amount is higher than others because of them tripling charging me for transpacific business class. Others only have been double charged
They still have not credited the 5,000 miles to my account and it's been a few months since I replied their email with my choice
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