Originally Posted by pmlflyer

In this case its Fraud to the Account holder not by the account holder, Dont get why I have to bare the consequences of something I did not do or for following the programs rules. The account was frozen by my approval as the agent said it would be the best thing to do in case who ever took the miles out of my account would try to do it again. The initial error was more than likely caused by the Phone agent I had initially.

Didn't think something like this would take over a month which is very annoying.