Last edit by: username
Lessons Learned
- Don't assume members whose accounts are locked did something bad
- UA agents seem to be unable or unwilling to help when accounts are locked
- In post #21, OP said: "The situation has been resolved after escalating to the [email protected] , funny how one email to the right address is more useful than over 30 CS agents at the elite desk."
MP locked my account due to "Fraud", Help {caused by UA error, access restored}
#47
Original Poster
Join Date: Apr 2010
Posts: 124
Just wondering why the OP never responded to the question posed in post #3 .
#48
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I don't really take the time to answer to pointless accusations like those, specially at a time when i'm trying to resolve my problem. If the poster could of asked in a polite manner, I would of taken the time to answer. But to finish a statement with there has to be something your not telling us is plane childish.
Sorry for the responses you got.
#49
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
I don't really take the time to answer to pointless accusations like those, specially at a time when i'm trying to resolve my problem. If the poster could of asked in a polite manner, I would of taken the time to answer. But to finish a statement with there has to be something your not telling us is [plain] childish.
There is a long history here on FT (and not just in the UA forum) of people complaining that their accounts got suspended/locked/taken away and then they were less than forthcoming about their history of selling/bartering points/instruments (typically not answering direct questions about that history, or obfuscating in some manner). In a majority of those cases that individual had in fact engaged in such activities and in some cases had tried to cover it up in some way, both with the airline and in this or other FT airline forums. THAT is likely why the question was asked and the accusation made in post #3 and why there tends to be a "guilty until proven innocent" mindset among some of the more veteran posters here.
Last edited by WineCountryUA; Oct 10, 2018 at 10:54 am Reason: discuss the issues; not the poster{s}
#50
FlyerTalk Evangelist
Join Date: Jun 2013
Posts: 17,449
A little historical perspective is probably appropriate here.
There is a long history here on FT (and not just in the UA forum) of people complaining that their accounts got suspended/locked/taken away and then they were less than forthcoming about their history of selling/bartering points/instruments (typically not answering direct questions about that history, or obfuscating in some manner). In a majority of those cases that individual had in fact engaged in such activities and in some cases had tried to cover it up in some way, both with the airline and in this or other FT airline forums. THAT is likely why the question was asked and the accusation made in post #3 and why there tends to be a "guilty until proven innocent" mindset among some of the more veteran posters here.
There is a long history here on FT (and not just in the UA forum) of people complaining that their accounts got suspended/locked/taken away and then they were less than forthcoming about their history of selling/bartering points/instruments (typically not answering direct questions about that history, or obfuscating in some manner). In a majority of those cases that individual had in fact engaged in such activities and in some cases had tried to cover it up in some way, both with the airline and in this or other FT airline forums. THAT is likely why the question was asked and the accusation made in post #3 and why there tends to be a "guilty until proven innocent" mindset among some of the more veteran posters here.
Still, how do you, in post 42, hark back to the question/accusation in post 3, when the issue was completely clarified in post 21?
That's the part I don't get. In fact, other than this sidebar, I'm not sure why this thread is even still active.
#51
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
I can guarantee you that had this been posted in the AA or DL forum similar questions would have been asked and accusations raised. Especially the AA forum, where ignoring direct questions about selling/bartering such instruments is tantamount to an admission of guilt
#53
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Greetings All,
For the time being this thread will stay open. It offers a resource to those who need to contact UA to follow up on security issues related to their account and serves as a reminder to us that honest mistakes can happen from time to time.
That said, the issue here is MP accounts being incorrectly locked by UA's fraud/security department NOT a general critique on other members' posting styles. So please focus the discussion around the former, not the latter when responding.
Safe Travels,
J.Edward
UA Forum Mod
For the time being this thread will stay open. It offers a resource to those who need to contact UA to follow up on security issues related to their account and serves as a reminder to us that honest mistakes can happen from time to time.
That said, the issue here is MP accounts being incorrectly locked by UA's fraud/security department NOT a general critique on other members' posting styles. So please focus the discussion around the former, not the latter when responding.
Safe Travels,
J.Edward
UA Forum Mod