FlyerTalk Forums - View Single Post - Disappointed with AMEX Dispute Resolution
Old Oct 4, 2018, 6:22 pm
  #127  
KDS777
 
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
Originally Posted by friedablass
I actually did read through the post and most of the accusations against Amex is false. I have made large purchases in the past where I have instantly received simultaneous alerts on my Amex app, email, call to home, and call to mobile to confirm that I was really the one making the charge.

Their fraud defection is actually pretty sophisticated too. Just the other day someone used my card with PayPal for $1 which was approved, and then the following day they tried purchasing stuff online for $256. I immediately got all these Amex alerts to ask if it was me - it wasn't. The charge had already been declined and they promptly issued a replacement card.
This is quite correct. The post in question, in addition to almost being incoherent, is full of inaccuracies and outright lies. I've been a cardholder since 1984 and an AMEX accepting merchant as well.
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