Originally Posted by
carauline
I had booked a small meeting room today mostly for the 10 credits - There was a mix up and the room wasn't ready. They took care of it quickly and a manager (not the one I dealt with for the contract) was very apologetic and said that I wouldn't be charge for the room. I'm pretty sure that means I won't get the credits but what do you think?
Yes, do not expect the night credit since there is no revenue to walk it through the system. Maybe get back with your original contact and see if they can process a small charge to help it through the system.