FlyerTalk Forums - View Single Post - Success rate with "Reserve this exact model"
Old Oct 3, 2018, 5:50 am
  #21  
91StealthES
 
Join Date: Jan 2008
Location: Chicago, Illinois
Programs: United 1K, Hilton Diamond, National Executive Elite, Hertz President's Circle
Posts: 691
Originally Posted by FLLRenter
I'll start off by saying i'm not *5 or PC but I rent regularly through most of the top companies. I reserved a GLC/Evoque (H4) in mid-July for a weekend trip in FLL. Came up to the counter to complete my reservation and the veteran rep (been there so long she was done going back and forth with customers) politely informed me that H4s go pretty quick thus there were none left. She asked me what I would like and I said I was interested in a Mercedes Benz. She smirked and hit speed dial to get in touch with her manager to explain to her there were no more H4s available. She hung up with the manager and assigned me to a brand new GL450 (S6) as a free upgrade. That is how you get repeat customers.
how long ago was this? I’d be very surprised if they are renting a MY15 vehicle in the end of 2018.

Anyway, nice upgrade.
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