FlyerTalk Forums - View Single Post - Paid for upgrading at check-in, no points
Old Oct 3, 2018, 2:16 am
  #4  
zqsn5678
 
Join Date: Mar 2009
Location: Auckland, NZ
Posts: 929
Did you get a receipt/invoice when you paid for the upgrade?

It sounded like SQ processed an upgrade without re-issueing / re-validate the original ticket/PNR.
zqsn5678 is offline