Upgrade requests not transfering to gate list
I always request upgrades when booking a flight. This year none of my requests, or my wife's requests (also lifetime Plat) when traveling with me, have transferred automatically to the list at the gate. Several times I have requested the gate agent or agent in the Admirals club to add me to the list, but this is possibly after any upgrades have been handed out. Rerequesting on the AA app does't help. We have gobs and gobs of 500 mile stickers in each account. Anyone else having this problem?