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Thread: Checking in baggage at Auckland domestic new process
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Old Sep 28, 2018, 3:24 pm
  #6  
Markhm
 
Join Date: Jan 2012
Location: Christchurch, NZ
Programs: NZ *E, QF Gold, Hertz President’s Circle, Accor Gold, PanPacific Platinum
Posts: 754
Originally Posted by codyc1515
My partners name has a hyphen in it so Air NZ's automated systems refused to do anything for her. She cannot check-in online or check-in at a kiosk and must always see a staff member to get them to manually do it, which is a hassle when they tend to be so hard to find. Pretty poor really, but understandable I guess given the age of their IT systems.
mine does too but never had issues as the system removes the hypen, (which causes issues at TSA pe screening but that is another story).
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