Originally Posted by
car_wash_guy
Quick question:
I recently became Platinum Pro, and booked a flight to MCO with my 2 kids. Being only 2 weeks out there weren't many options for seats together so I choose some economy and some MCE seats, but luckily all together.
I'm not seeing an option to request an upgrade? Neither when I booked or now. Is it just because it's automatically requested or something else? Thanks
You can't request an upgrade for more than one other person on your reservation using 500-mile upgrade coupons. I ran into this issue last month when I traveled with my wife and mother-in-law on paid tickets (neither of whom have status with AA). AA customer service told me that if we wanted to upgrade, she would have to split my wife or MIL into a separate reservation. However, that 3rd person would not be able to take advantage of my ability as a Platinum to select an Economy Plus seat for free (we already had an entire exit row to ourselves).
So that's why you will not see an option to request a 500-mile upgrade for your ticket. Blame your kids!