Originally Posted by Happy

Seems you got a knowledgeable rep or at least he kept up with the latest. The T&Cs now found on the web are for the New Package - it has been discovered even back in August that refund is not allowed - and it was the initial "party line" given by the reps AND in the first round of email replies when people were told to send their request of the overcharged 30K refund.

Based on the above, I believe the new TP does not have the refundable partial portion on the hotel stay.
Though I believe there would be very few redemption on the new TP as it does not make any sense for the hotel part - you actually would pay MORE then you book a straight point stay according to some calculations posted here and elsewhere on the net with break down analysis on the TP costs.

In other words, going forward, if one wants miles, do the 60K transfer with 25K miles would be better value than using a TP. Though Marriott system is having trouble to convert 60K into 20K airline miles, it seems the 60K would come up as 19994 miles instead of 20000 miles.