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Old Sep 24, 2018 | 8:03 am
  #5  
yyznomad
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Originally Posted by dimramon
I've had a couple of occasions now where my status was not showing when I checked it.
For instance, on 1-2 occasions, they had to look at a "different" screen to figure out my status.
I'm not sure if it's an IT problem or what it could be.
Did you ask them to look at the different screen when you advised that your status is actually higher than what they saw initially? I'm assuming they didn't try to argue with you regarding your status and knew it might have to do with the program merger hiccups?
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