Originally Posted by
MSPeconomist
If some DL employee or contracted employee working for DL called the police, it's the same as DL calling the police because the employee or contractor is an agent for DL. Maybe it would be better for DL if we could say that DL called the police and make it sound like some anonymous computer was responsible for actually calling the police.
I said this. My point being I bet there is more to this story but the video only starts when things have escalated 9 times out of 10.
Originally Posted by
Oakshadow
Just for clarification, my original thread title was "DL BOS Baggage Agent Calls Police on Customer for Recording Exchange." Somebody at FT changed it to its current title.
Sorry wasn't calling you out or anything.