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Thread: Delta Calls Police on Customer Seeking Lost Baggage
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Old Sep 20, 2018 | 11:29 pm
  #16  
Oakshadow
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Originally Posted by dinanm3atl
Should Delta have called the police? No... Did Delta call the police? No... I doubt it. Some employee did. This will be some bad PR For Delta for sure and they should train people better to not escalate to this level.
Just for clarification, my original thread title was "DL BOS Baggage Agent Calls Police on Customer for Recording Exchange." Somebody at FT changed it to its current title.
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