FlyerTalk Forums - View Single Post - KLM Cancellations 21/09/18
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Old Sep 20, 2018, 12:22 pm
  #3  
fkl
 
Join Date: Nov 2017
Programs: FB Plat
Posts: 18
This afternoon I got through on the regular phone number pretty much immediately and for AMS-MUC they only offered 11am tomorrow (apparently the LH flight?).
Later I got rebooked on the 21:00 flight automatically.
A few minutes ago I tried the Plat line, after 10 minutes some robot asked for the FB number and I didn't find it within like 20 seconds, then they disconnected the call because of that. Apparently need to keep your FB number ready for the Plat line (even though they recognize my number on the regular line automatically...)
Edit: 2nd time went smoother, but they don't rebook onto transavia (which has a nicer time for me and still 10+ seats available apparently)

Last edited by fkl; Sep 20, 2018 at 12:31 pm
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