Originally Posted by
milesforhire
I'm missing an upgrade bonus that was completed near August 15. They also can't see the offer on my account. Wondering if it's part of the weird shenanigans that's going on or if the phone rep never added during the upgrade... (They also told me to wait 6-8 weeks lol)
I upgraded in May and met my requirements towards mid/late July. No bonus yet and have called them twice. They say 6-8 weeks and can see upgrade offer on my account but have no idea why points haven't posted. Last agent opened a ticket - not sure whats going on.