Amex US: Refer a friend & earn rewards? Experiences and problems.
Jun 30, 2018, 3:11 pm
#108
Join Date: Nov 2017
Posts: 24
Referred a friend back in February, and have been going back and forth with both Hilton and Amex since May. Hilton was kind enough to give me 20k earlier today and then hours later I got another 20k. I'm not able to see the descriptions yet, but I'm assuming the second 20k is from AMEX. So hopefully others will be receiving their points as well very soon.
Jul 6, 2018, 11:17 pm
#109
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
I got my Aspire Card referral bonus today. Earlier this week I contacted @askamex on Twitter with a brief explanation. They gave me a link and code to login securely on americanexpress.com/socialchat. They then asked for my Twitter handle so they could 'connect' my issue to my Amex account. Told me they'd escalate and get back to me in 24-72 hrs. I didn't hear back yet, but points showed up in the last couple of hours.
Last edited by Ripper3785; Jul 6, 2018 at 11:22 pm Reason: Typo
Jul 6, 2018, 11:49 pm
#110
Join Date: Nov 2017
Posts: 24
I also got 25,000 referral bonus points this week. I chatted with Amex online rep again this Monday and I asked him to expedite my case and he did. The 25000 bonus points doesn't actually show up on Hilton points activity site yet but it was added to total points. My total points last week was like 50000 and it is showing 75000 now. I've been contacting Amex with this issue since February. Finally!
Jul 7, 2018, 5:37 am
#112
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
My points showed up the same way, the points were there a couple hours before the before the description showed up in my activity. But I see this with the way hotel stays credit sometimes too.
Sep 18, 2018, 9:28 am
#113
Join Date: Apr 2017
Posts: 248
Amex (USA) Membership Rewards Referral Bonuses slow to post?
Has anyone noticed Amex is being uncharacteristically late in issuing referral bonuses recently? I understand the T&C says it may take up to 6-8 weeks, but in all my referrals in the past, it has ALWAYS been 2-3 business days from the date my friend gets approved for me to see the 10k referral bonus credited to my account. Recently I've been 2 successful referrals and it's been close to 2 weeks and I still haven't receive the referral bonus. Wondering if anyone is experiencing the same. Thanks!
Sep 18, 2018, 9:32 am
#114
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
In which country are your American Express cards issued? What type(s) of referral bonus are you expecting, cash, Membership Rewards, Delta, Hilton, Marriott?
Sep 18, 2018, 9:47 am
#115
Join Date: Apr 2017
Posts: 248
USA...referral bonuses as in MR pts when referring AMEX cards that earns MR pts (eg. Blue Bus.Plus, Everyday card, etc.)
Sep 18, 2018, 10:44 am
#116
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Has anyone noticed Amex is being uncharacteristically late in issuing referral bonuses recently? I understand the T&C says it may take up to 6-8 weeks, but in all my referrals in the past, it has ALWAYS been 2-3 business days from the date my friend gets approved for me to see the 10k referral bonus credited to my account. Recently I've been 2 successful referrals and it's been close to 2 weeks and I still haven't receive the referral bonus. Wondering if anyone is experiencing the same. Thanks!
Sep 18, 2018, 2:01 pm
#117
Join Date: Mar 2017
Location: USA
Programs: AA Gold, Hyatt Globalist, Hilton Diamond
Posts: 310
Same for me. it have been about two weeks, no bonus yet. Also my retention offer didn't post right away after meeting the MSR. Called Amex today, they said they don't even see this part of retention bonus. Asked them to listen to the call recording. And they also said to wait 6-8 weeks.
Sep 19, 2018, 10:46 am
#119
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Sep 20, 2018, 9:58 am
#120
Join Date: Apr 2015
Posts: 309
I'm missing an upgrade bonus that was completed near August 15. They also can't see the offer on my account. Wondering if it's part of the weird shenanigans that's going on or if the phone rep never added during the upgrade... (They also told me to wait 6-8 weeks lol)