Originally Posted by
Iguana0
I only got as far as receiving a response outlining which years I had gold and platinum but those were less than my total platinum years in the new program. So some years are not counting but they did not explain which ones or provide any context at all. I’m also not sure if 2018 status is counted but thinking it’s not.
You got this from them via email? I’ve emailed and received no response. If figured calling would be a waste of time—I’d expect them to say whatever needs to be said to justify what numbers showed.