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Thread: Three rooms????
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Old Sep 18, 2018, 11:42 am
  #5  
sinfonia
 
Join Date: Jun 2004
Programs: Marriott/Starwood Lifetime Titanium, Hilton HHonors Diamond, IHG Spire, United Premier Silver
Posts: 707
Be careful.

My understanding is that if the rooms are on a master bill, you do not earn points on the rooms.

So . . . which is more valuable to you? Points or stay credit? If stay credit, you can master bill and hope for there to be a mistake but I think it is unlikely and as hhope01 pointed out, an auditor could adjust it. If points, do not master bill.

By the way, I have had points removed by auditors before. I guess the original CSR that posted the points for the hotel stay (it was a complicated stay) had miscalculated or something and one day, I noticed that I was missing about 100K points. I called in and learned that an auditor had adjusted the balance. There was no phone call, email or letter - it was just done. Of course, they had every right to do it if it was posted incorrectly, but the point is that as hhope01 mentioned, there is no notice.

Last edited by sinfonia; Sep 18, 2018 at 11:49 am
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