Originally Posted by
porkie
I did not mean screenshots sent by members, I mean their system should automatically take screenshot of url that member provided in claim details, this way they’d have independent source of how the page really looked like when the claim was submitted.
I'd love that too. It's so frustrating if they come back with
I am denying your claim because Marriott has determined that a valid Marriott reservation cannot be completed using the comparison source provided.
You can review our terms and conditions here:
http://www.marriott.com/hotel-rates/travel.mi
How difficult would it be to be specific at which point the problem arose? Sometimes I have the feeling they are sending out this mail to the first 25 requests each day to fulfill their target number of reviewed cases every day.
HTB.