FlyerTalk Forums - View Single Post - Alaska: Posting error when trying to buy miles
Old Sep 14, 2018, 10:51 pm
  #1  
clyclycly
 
Join Date: Sep 2018
Posts: 3
Alaska: Posting error when trying to buy miles

Hi all, new joiner here. I recently (on Aug 16th) registered with Mileage Plan ​​​trying to take advantage of the unlimited mile purchase and the bonus on offer. However so far I have failed to buy miles. Basically it would go through on the website, but 3 or 4 days later I got an email saying

Alaska Airlines Miles Purchase Failure
​​​​​​

Posting Error

Your recent Mileage Plan™ transaction could not be completed. The transaction has been canceled and your credit card has not been charged. Please try your transaction again or contact Customer Care.Cancellation summary

Date of Request:09/10/2018

Transaction Number:xx

I have tried on 3 different credit cards, all didn't work (go through initially, failure email few days later).
I read that it could be the age of my Mileage Plan account, but my latest request was on 9/10 so 3weeks+ since account creation
I also read that it could be the fact that I'm overseas based but apparently they got rid of that restriction?
Calling customer care didn't help at all

Would appreciate any insights!

Thanks

Ron
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