Alaska: Posting error when trying to buy miles
#1
Original Poster
Join Date: Sep 2018
Posts: 3
Alaska: Posting error when trying to buy miles
Hi all, new joiner here. I recently (on Aug 16th) registered with Mileage Plan trying to take advantage of the unlimited mile purchase and the bonus on offer. However so far I have failed to buy miles. Basically it would go through on the website, but 3 or 4 days later I got an email saying
Alaska Airlines Miles Purchase Failure
Posting Error
Your recent Mileage Plan transaction could not be completed. The transaction has been canceled and your credit card has not been charged. Please try your transaction again or contact Customer Care.Cancellation summary
Date of Request:09/10/2018
Transaction Number:xx
I have tried on 3 different credit cards, all didn't work (go through initially, failure email few days later).
I read that it could be the age of my Mileage Plan account, but my latest request was on 9/10 so 3weeks+ since account creation
I also read that it could be the fact that I'm overseas based but apparently they got rid of that restriction?
Calling customer care didn't help at all
Would appreciate any insights!
Thanks
Ron
Alaska Airlines Miles Purchase Failure
Posting Error
Your recent Mileage Plan transaction could not be completed. The transaction has been canceled and your credit card has not been charged. Please try your transaction again or contact Customer Care.Cancellation summary
Date of Request:09/10/2018
Transaction Number:xx
I have tried on 3 different credit cards, all didn't work (go through initially, failure email few days later).
I read that it could be the age of my Mileage Plan account, but my latest request was on 9/10 so 3weeks+ since account creation
I also read that it could be the fact that I'm overseas based but apparently they got rid of that restriction?
Calling customer care didn't help at all
Would appreciate any insights!
Thanks
Ron
#2
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
#6
Join Date: Dec 2018
Posts: 1
so have ypu succeded prurchasing alaska mileage plan? I aalso encountered same problem recently.
#8
Join Date: Sep 2022
Posts: 1
Same issue
did Alaska airlines know this issue????