Originally Posted by
margarita girl
Great! Can you make SPG reservations without calling in? Seems quite a few people still having problems with that.
From my merged account I booked a weekend at the St Regis Bal Harbour using points and all went well except for my attempt to use SNAs; I got a message I could not, called the platinum number on my app for help, got someone in under a minute who told me that the SNA request had indeed gone through which does appear to be the case. So it does mostly work.